FREE SHIPPING ON ALL ORDERS $150+ (US ONLY) PROMO CODE: FREE • ALL ORDERS PLEASE ALLOW 7-14 DAYS FOR SHIPPING

Shipping Policy

Shipping Policy – DanLeeAnn

Shipping Policy

GENERAL INFORMATION

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

We do not ship to  P.O Boxes

PROCESSING TIME 

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take 7-10 business days (excluding Saturdays, Sundays, and Holidays) to process.

SHIPPING RATES & TIMELINES

The estimated timelines for processing, transit, and final delivery are included below for your reference. Please note that orders to US destinations may take 1-14 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order.

After your payment is authorized and verified, standard orders can still take 7-10 business days to process. This is just an estimate and doesn't include weekends or holidays.

When your order has been shipped, you will receive an email with tracking information.

We offer USPS Priority Mail UPS and DHL to most locations (Domestic & Internationally). Alternative carriers may be selected at our sole discretion to meet shipping requirements. Your final shipping cost is displayed at point of checkout.

The following chart is for orders placed after 8:00 PM PST on Wednesday, November 21, 2018:

METHOD COST PROCESSING TIME** IN-TRANSIT TIME** EXPECTED DELIVERY**
Standard Domestic Shipping $8.00

7 - 10 Business Days

2 - 3 Business Days

9 - 13 Business Days  

FREE Domestic Shipping (Over $150.00)*

 FREE

7 - 10 Business Days

2 - 3 Business Days

9 - 13 Business Days

Standard Canadian Shipping

$10.00

7 - 10 Business Days

5 - 7 Business Days

13 - 17 Business Days

FREE Canadian Shipping (Over $150.00)*

FREE

7 - 10 Business Days

5 - 7 Business Days

13 - 17 Business Days

Standard UK Shipping 

$12.00

7 - 10 Business Days

6 - 10 Business Days

13 - 20 Business Days

FREE UK Shipping (Over $150.00)*

FREE

7 - 10 Business Days

6 - 10 Business Days

13 - 20 Business Days

Standard International Shipping 

$19.00

7 - 10 Business Days

Varies by Country

Varies by Country

FREE International Shipping (Over $200.00)*

FREE

7 - 10 Business Days

Varies by Country

Varies by Country

*To receive "FREE" shipping, the total of your order must equal or exceed the amount indicated after all coupons or discounts are applied.
** Business days do not reflect weekends or holidays.

SHIPPING FEES

Shipping fees are non-refundable. If you refuse any shipments from danleeannnyc.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.

DELIVERY CLAIMS

If your tracking information states that your package was delivered and you have not received it; you must contact us within 10 days to file a claim. We will assist you in working with the carrier to complete the claims process. Claims can take up to 30 days, depending on the shipping carrier used, to complete.

DanLeeAnn does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

OUT OF STOCK ITEMS

Please note, that if your order includes multiple items and one (or more) of the items are out of stock, we will go ahead and ship the rest of your order issuing a refund for the item(s) not in stock.

RESERVED RIGHTS REGARDING SHIPPING

While we will make every effort to accommodate your shipping and billing preferences, in order to protect our customers, DanLeeAnn reserves the right to require customers to use a “common” shipping and billing address in the event we are unable to process an order or verify a shipping address provided.

Additionally, DanLeeAnn reserves the right to solely define and limit, refuse, and/or cancel orders from customers at any time due to:

  • An irregular or excessive returns history indicative of “wardrobing;”
  • An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,
  • Potential fraudulent or criminal activity.

Similarly, DanLeeAnn reserves the right to limit, refuse, and/or reject returns  to any customer or entity, due to similar actions as noted above.

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